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Changes ahead for LCC bus pass applications

Residents in Lincolnshire who are eligible for free bus travel will soon see changes to how they apply for their bus pass.

From 1 April 2018, eligible residents will be able to choose from three ways to apply for or renew their concessionary bus pass:

Online
Residents can download an application form at www.lincolnshire.gov.uk/concessionaryfares . In addition, a new web portal will allow some applicants to apply online. Please check the website for more information.

By post
There will be a new address for postal applications: Concessionary Fares Team, PO Box 1305, Lincoln, LN5 5RT.

By appointment
Face-to-face appointments will now need to be pre-booked by calling 01522 550129. These will no longer be held at City Hall, Lincoln.

Residents can access our transport helpline on 01522 550129 for questions or queries regarding their application.

In addition, they can request information and advice about how to get the best from their pass and make the most of bus travel within Lincolnshire.

The helpline will be open Monday - Friday, 9.30am-5.30pm and Saturday, 10am-3pm.

Further information and application forms are available at libraries, district council offices, by calling 01522 550129 or via www.lincolnshire.gov.uk/concessionaryfares.